Where should I upload my files?

If you are Linux Server, please upload all your files under public_html directory (your root directory). If you are on Windows Server, please upload all your files under wwwroot or httpdocsfolder (your root directory). Also, upload your database (.mdb) files only in the /db folder becuase access database folder requires some special permissions which are setup by HELM or Pleskon this folder by default.

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