If you are unsure of your FTP password, follow the procedures below to reset it:
1) Log into your control panel - If you cannot log in to here, see the knowledge base article on resetting your control panel password.
2) Click on 'Domains'
3) Select your domain from the list (There is normally only one domain in the list as most people only have one site) and click on it
4) Click on 'FTP Accounts'
5) Select the FTP account that you want to change the password of (The default account is yourdomain.com)
6) Type the new password in 'Password' and 'Confirm Password' boxes, and click on 'Save'
7) This change is made immediately and your new password is ready to use.
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