What is your files backup policy?

We do perform system backups every alertnate day as part of our emergency recovery plan, however, our services do not include backup storage of your web site. We recommend that you maintain a backup of your web site on your local computer.

If necessary, we can go into our backups to retrieve web site files, however we charge a fee to perform the search and file recovery. Also, we cannot guarantee that the files that we recover (if any) will be the most recent snapshot of your site.
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