Articles

  My site works on local system but not on your servers. Why?

It is not necessary that an application which is working on your local system will work on the...

 Can I run PHP scripts anywhere on my virtual server?

Yes, PHP scripts do not have to reside in a particular directory and will run anywhere on your...

 Do you have mod_rewrite enabled on your servers?

Yes, mod_rewrite is enabled on all servers.

 Domain asking user/pass?

Please raise a support ticket regarding this.

 How do I create, edit & delete tables in my MySQL database?

All administration of your mySQL databases can be done through our convenient web based...

 I get either Error 403 Forbidden or Error 404 Not Found. What is wrong?

Either of the two things happened: you deleted your /public_html/ directory [Linux Server] or...

 Is CURL with SSL support installed [Linux Only]?

Yes, CURL with SSL support is installed on our servers.

 What is PATH information for impotant modules on Linux Servers?

WWW Directory: /home/username/public_html Root Directory: /home/username Perl: /usr/bin/perl...

 What userid does my PHP scripts run under?

Your PHP scripts will run under the same userid as the webserver (Apache), which is "nobody"....

 Where should I upload my files?

If you are Linux Server, please upload all your files under public_html directory (your root...

 Why am I getting 550 error while uploading/deleting files?

This is a known issue with Windows Server 2003 and HELM Control Panel. Please read the Default...